Responsible Gaming
Gaming Should Be Entertainment
At agneshomestore.com.au, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.
If you're feeling that your gambling is becoming a concern, help is available and support is just a phone call away.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your state or territory) to access and use Stake or any affiliated gaming services.
If you are under the legal age, please do not proceed. We are committed to preventing underage gambling and protecting young people.
Warning Signs of Problem Gambling
Do you recognise any of these signs in your own behaviour? If so, please seek support immediately:
- Spending more money or time gambling than intended
- Chasing losses by gambling more to try to recover money lost
- Hiding your gambling or lying about how much you gamble
- Gambling to escape problems, stress, anxiety, or depression
- Neglecting family, friends, work, or other responsibilities due to gambling
- Borrowing money or going into debt to fund gambling
- Continuing to gamble despite wanting to stop or cut back
- Experiencing mood swings or irritability when trying to reduce gambling
- Failed attempts to control, cut back, or stop gambling
Self-Help Tools & Controls
Stake offers a range of tools to help you stay in control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe
- Loss Limits: Establish a cap on how much you're willing to lose in a given period
- Reality Checks: Receive periodic reminders of how long you've been gaming and how much you've wagered
- Time-Out/Cool-Off Period: Take a break from gaming for a set duration (days to weeks)
- Self-Exclusion: Permanently close your account if you feel you need to stop gambling
To access these tools, log into your Stake account and navigate to Responsible Gaming settings. If you need assistance, contact Stake's customer support team.
Support & Counselling Services
If you're concerned about your gambling or need support, these organisations offer free, confidential help:
Australia
- Gambling Help Online – Free counselling and support service for all Australians
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7, free call) - Lifeline Australia – Crisis support and counselling
Phone: 13 11 14 (24/7, local call cost)
International Support Services
- GamCare (United Kingdom) – Free support and counselling
www.gamcare.org.uk - GamStop (United Kingdom) – National self-exclusion scheme
www.gamstop.co.uk - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
Phone: 1-800-522-4700
Need Help?
If you or someone you know is struggling with gambling, please reach out for support. There is no shame in asking for help – professional counsellors are available to provide confidential, non-judgmental assistance.
Contact Gambling Help Online: 1800 858 858 (24/7, free call in Australia)
Recovery is possible, and support is available now.